http://www.qgate.co.uk/products/qgate-products/intelli-cti/ms/intelli-cti-ms-crm.aspx Advertisements
http://www.lambertconsulting.ch/en/competence_solutions/CTI_for_MS-CRM_Integration/product_information/Pages/CTI_for_MS-CRM_Integration.aspx Telephone exchange (PBX) TAPI or Lync based telephony integration for Microsoft Dynamics CRM.
http://www.modalitysystems.com/software/crm-enhance Enable dialing to CRM contact phone numbers from Lync presence pop-up window.