Blog Archives

IOTAP Email to Case Premium – Microsoft Dynamics CRM 2011

https://www.iotap.com/ProductDetail/tabid/788/ProductID/42/email2casepremium_microsoft_dynamics_crm_2011/Default.aspx Advertisements

Tagged with: , , , , , ,
Posted in Service

Gap Consulting Essentials: Auto SLA Calculator

http://www.gapconsulting.co.uk/our-solutions/essentials/auto-sla-calculator Manage service level agreements, calculate dates and durations in relation to working hours, leverage the features in CRM workflows.

Tagged with: , , , , , , , ,
Posted in Service

QoS-IT for CRM 2011

http://www.qos-it.com/qos-it/crm/Home.aspx Service management solution based on CRM cases and completed activities, with Service Level Agreement (SLA) and billing system. Q-Service automates monthly billing and invoice customers at agreed Service Rates or deducts hours from Points Pool (prepaid hours).

Tagged with: , , , ,
Posted in Service

DotNetNuke Integration with Dynamics CRM 2011

http://dnnintegration.com/qos-it/dnn/Home.aspx

Tagged with: , , , ,
Posted in Web

Zendesk for Microsoft Dynamics CRM 2011

http://www.zendesk.com/product/features/microsoft-dynamics-crm-help-desk#

Tagged with: , , , , , ,
Posted in Service
What’s this blog about?
Links to Microsoft Dynamics 365 resources, selected by Jukka Niiranen.
Jukka Niiranen

Enter your email address to follow Dynamics 365 Links and receive notifications of new posts by email.

CRM 2013 QuickStart book
Want to learn Microsoft Dynamics CRM 2013? Start with this book that I've contributed to: